I deleted my 3 inoperative POP mail accounts and re-added them manually. Delete the bad account or connection, and re-add it. If you can’t get the setting to work, don’t waste time asking your Administrator to “fix” it. He was setting up new networked workplace printers on our corporate PC laptops on a Windows server. I resolved my issue with what I call the “Dave Anguay Method.” Dave taught me this trick many years ago. Others had tried all this without getting any closer to the problem. My settings also worked fine for years under Office 2007 and Windows 7. My Apple MAIL works fine with the same settings. They suggest checking your DNS setting in Networking, and rechecking your server and port settings in Outlook “Accounts.” All of mine were correct and agreed 100% with the Outlook for Mac 2011 settings on my Mac Pro. If you are reading their web support page, they helpfully point out that you already do. Microsoft suggests checking to see you have an internet connection. I had this problem on my MacBook Pro running Lion 10.7.2 – but not on my Mac Pro desktop with the same app, OS and settings. Google’s Help forum listed a similar issue but my problem was with my POP accounts, not with Google’s IMAP account. Microsoft’s own support page for this issue was unhelpful. In researching this error I noted quite a bit of chatter from other Office for Mac users. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct.
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